Start a conversation

References Caption

You have available a caption regarding your payments at your backoffice.


  • Pendentes -  This references haven't yet received any payment and, for that reason, they are pending.
  • Expiradas - Those references are expired. They were created with a deadline for its payment and are marked as expired if your clients don't pay them before that deadline.
  • Transferidas - You will see this caption when the reference was paid and the funds are already at your bank account.

There are two "paga" situations: "paga" (green) and "paga" (blue):

  • "Paga" (green) - Your client has already paid the reference;
  • "Paga" (blue) -Your client has already paid the reference, euPago has already informed its bank to transfer the funds to your IBAN.
Choose files or drag and drop files
Was this article helpful?
Yes
No
  1. Diana Oliveira

  2. Posted
  3. Updated

Comments